What is a nonconformance report (NCR)?

A nonconformance report (NCR) is specifically designed to document instances where a product, process, or service fails to meet specified requirements or standards. This report serves as a critical tool in quality management systems, allowing organizations to identify issues, assess their impact, and implement corrective actions.

By accurately recording non-conformance issues, the NCR facilitates communication within teams and across departments, ensuring that all stakeholders are aware of specific failures and can work collaboratively to resolve them. This process ultimately contributes to continuous improvement, as repeating such non-conformance can indicate systemic problems that need addressing. It is essential for maintaining quality standards and ensuring compliance with industry regulations.

Other options do not capture the primary purpose and function of an NCR, which is focused on documenting deviations from established standards rather than merely recording compliance, tracking maintenance, or addressing products without specifically framing them within the context of non-conformance.